CrocoSlots Responsible Gaming

At CrocoSlots Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gaming practices and ensuring that our players have access to the tools and resources they need to stay in control. Our platform is licensed by the Tobique Gaming Commission (licence no. 0000064) and operated by Metlait SRL, and we take our duty of care to every player seriously. Whether you access us via the CrocoSlots app, desktop, or mobile browser, our responsible gaming framework applies across all versions of our platform.

Our Commitment to Player Safety

Here at CrocoSlots, we recognise that for a small number of players, gambling can become a problem. That is why we have built a comprehensive set of tools and policies designed to prevent harm and promote awareness. We do not view responsible gaming as a formality — it is a core part of how we operate. Our team is trained to identify signs of problem gambling and to respond appropriately, always putting player wellbeing ahead of commercial interests.

We are committed to ensuring that our services are never accessed by minors. You must be at least 18 years of age — or the legal gambling age in your jurisdiction, whichever is higher — to register and play at CrocoSlots Casino. We use age verification procedures at registration and may request identity documents at any time to confirm eligibility.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of experience or background. We encourage all of our players to regularly reflect on their gaming habits. At Croco Slots, we want you to be honest with yourself about how gambling fits into your life. Below are some warning signs that gambling may no longer be a form of entertainment for you:

You spend more money on gambling than you can afford to lose
You feel irritable or anxious when not gambling
You chase losses by placing larger bets
You lie to friends or family about how much time or money you spend gambling
You gamble to escape stress, anxiety, or personal problems
You have borrowed money or sold belongings to fund your gambling
You find it difficult to stop even when you want to
Your work, relationships, or finances are suffering as a result of gambling

If you recognise any of these signs in yourself or someone you know, we urge you to seek help immediately. Our support team is available 24/7 via live chat or by emailing us at support@crocoslots.com.

Responsible Gaming Tools

We provide a range of tools to help you manage your gambling activity at CrocoSlots Casino. These tools are available to all registered players and can be activated at any time through your account settings or by contacting our customer support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you deposit into your account. Once a limit is set, we will not allow you to exceed it within the chosen period. If you wish to reduce your limit, the change takes effect immediately. If you wish to increase it, we apply a cooling-off period before the change takes effect.

Loss Limits

Our CrocoSlots platform allows you to set a cap on how much you can lose within a defined time period. This is an effective way to ensure that your gaming remains within your financial comfort zone.

Session Time Limits

You can limit the amount of time you spend on our platform per session. We will notify you when your session limit is approaching so you can make an informed decision about whether to continue playing.

Wager Limits

We allow you to restrict the maximum amount you can wager per bet, helping you maintain control over your spending during gameplay across our 10,000+ game library.

Reality Checks

Here at CrocoSlots, we can send you periodic reminders showing how long you have been playing and how much you have wagered during your session. These prompts are designed to help you stay aware of your activity and make conscious decisions about your gameplay.

Self-Exclusion

If you feel that you need a break from gambling, we offer both temporary cooling-off periods and long-term self-exclusion options. You can exclude yourself from our Croco Slots Casino for a set period (such as 30, 60, or 90 days) or request a permanent exclusion. During any self-exclusion period, your account will be suspended and you will not be able to access our services, receive marketing communications, or participate in our CrocoSlots VIP Program or any promotional offers.

To request self-exclusion, please contact our support team via live chat or email. We will process your request promptly and confirm the exclusion as soon as it is in place.

Protecting Minors

We take the protection of minors extremely seriously. At CrocoSlots, we strictly prohibit anyone under the legal gambling age from registering or playing on our platform. We recommend that parents and guardians use parental control software to prevent underage individuals from accessing gambling websites. Useful tools include:

Gamban — blocks gambling sites across all devices
Net Nanny — comprehensive parental control software
Cybersitter — content filtering for family internet safety
GamBlock — dedicated gambling blocking software

If we have reason to believe that an account is being used by a minor, we will suspend it immediately pending verification and report the matter as required under our licensing obligations.

Support Organisations

We encourage any player who feels they may have a gambling problem to reach out to a professional organisation. Our CrocoSlots team can point you in the right direction, but we also recommend the following independent resources:

GamCare — www.gamcare.org.uk — free support and counselling
Gamblers Anonymous — www.gamblersanonymous.org — peer support worldwide
BeGambleAware — www.begambleaware.org — information and support
Gambling Therapy — www.gamblingtherapy.org — online support in multiple languages
eCOGRA Safe & Fair — industry standards and player protection

If you are based in Australia, New Zealand, or Canada — our primary target markets — we also recommend seeking advice from local gambling helplines specific to your region. These services are free, confidential, and available around the clock.

Our Responsible Advertising Standards

We are committed to marketing our services responsibly. At Croco Slots, we do not direct advertising toward vulnerable individuals, minors, or those who have self-excluded from our platform. Our marketing materials, including any CrocoSlots bonus codes or promotional offers such as our Welcome Package of €8,000 + 400 Free Spins, are clearly labelled with their terms and conditions, including wagering requirements and eligibility criteria. We ensure that all promotions are presented in a fair and transparent manner.

Responsible Use of Bonuses

We want to make sure that bonuses at CrocoSlots Casino are used as part of responsible, enjoyable gameplay — not as a means to chase losses. All of our bonus offers, including deposit bonuses, free spins, and cashback promotions, come with clear wagering requirements and betting limits. For example, our CrocoSlots Casino welcome bonus carries a 45x wagering requirement and a maximum bet of €5 per spin during active bonus play. We encourage you to read all bonus terms carefully before opting in, and to contact our support team if you have any questions.

Contact Us

If you have any questions about our responsible gaming policies, need help activating any of the tools described above, or simply want to talk to someone on our team, please do not hesitate to reach out. Our customer support team is available 24/7 via live chat directly on our website or by email at support@crocoslots.com. We are here to help, and we take every responsible gaming request seriously.

Here at CrocoSlots, we want every player to enjoy our platform safely, responsibly, and within their means. Gambling should always be a form of entertainment — never a source of financial or emotional harm. We are proud to stand behind that commitment every single day. New players can get started quickly through the simple CrocoSlots Casino sign up process.

Content updated: July 23, 2026