CrocoSlots Casino Cookie Policy

At CrocoSlots Casino, we are committed to transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, what types we deploy, and the choices you have regarding their use. By continuing to browse crocoslots.com, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand how we collect and process data related to your browsing activity.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At CrocoSlots, we use cookies to help our platform function correctly, to remember your preferences, and to provide you with a better, more personalised experience. Cookies cannot run programs or deliver viruses to your device; they are entirely safe and are widely used across the internet. Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a longer period (persistent cookies).

Why We Use Cookies

Our CrocoSlots platform relies on cookies for several important reasons. They help us keep you logged in during your gaming session, remember your language preference (English, German, French, or Norwegian), and ensure that our website loads correctly on both desktop and mobile devices, including our dedicated mobile app. We also use cookies to analyse how visitors interact with our site — this data helps us continuously improve navigation, game discovery, and overall performance. Without certain cookies, features such as the CrocoSlots Casino login, bonus activation using a CrocoSlots promo code, and account personalisation may not work as intended.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to operate. They enable core functionality such as the CrocoSlots login process, secure account access, session management, and navigation between pages. Without these cookies, services you have requested — including depositing funds, claiming your CrocoSlots bonus, or accessing your account — cannot be provided. These cookies do not collect any personally identifiable information and cannot be disabled without impacting the functionality of our site.

Performance and Analytics Cookies

At CrocoSlots, we use performance cookies to understand how users interact with our website. These cookies collect information such as which pages are visited most frequently, how long users spend on certain sections, and whether error messages are displayed. The data gathered is aggregated and anonymous — it does not identify you personally. We use this information to optimise our site, improve the CrocoSlots app experience, and enhance features for players in our key markets, including Australia, New Zealand, Canada, and Europe.

Functional Cookies

Functional cookies allow our CrocoSlots Casino website to remember choices you make and provide enhanced, personalised features. For example, we may use these cookies to remember whether you have previously seen a notification about our CrocoSlots no deposit bonus, which currency you prefer, or which language you have selected. These cookies are placed by us and by trusted third-party service providers who assist in delivering certain features of our platform.

Targeting and Marketing Cookies

We may use targeting cookies to deliver content and promotions that are relevant to your interests — including information about our Welcome Package, CrocoSlots bonus codes, free spins offers, and VIP programme updates. These cookies record your visit to our website, the pages you have viewed, and the links you have followed. We may share this information with trusted third parties, including advertising partners, to display relevant advertisements to you on other websites. You can opt out of these cookies using the settings described below.

Third-Party Cookies

Our CrocoSlots Casino website integrates content and services from third parties, including game providers such as Evolution, Pragmatic Play, NetEnt, Microgaming, Playtech, and others. These providers may place their own cookies on your device when you access their games or services through our platform. Additionally, analytics tools such as Google Analytics may set cookies to help us understand traffic patterns. We do not control third-party cookies, and we recommend reviewing the privacy and cookie policies of these providers for further information.

Cookie Duration

We deploy cookies that vary in how long they remain on your device:

  • Session cookies — these are temporary and expire when you close your browser. They are used to manage your login session and game activity.
  • Persistent cookies — these remain on your device for a set period after you leave our site. They help us remember your preferences on your next visit.
  • Third-party cookies — the duration of these cookies is determined by the external provider and may vary.

Managing and Controlling Cookies

At CrocoSlots, we respect your right to control how your data is used. You can manage your cookie preferences in several ways:

  • Browser settings — most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please refer to your browser's help documentation for instructions.
  • Our cookie consent tool — when you first visit crocoslots.com, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies.
  • Opt-out tools — for marketing cookies, you may use opt-out mechanisms provided by third-party networks such as the Network Advertising Initiative or the Digital Advertising Alliance.

Please note that disabling certain cookies may impact your experience on our platform. For example, if strictly necessary cookies are blocked, the CrocoSlots Casino login process and bonus redemption features — including any active CrocoSlots no deposit bonus codes — may not function correctly. We recommend keeping functional cookies enabled for the best gaming experience.

Cookies and Your Data

Our use of cookies is governed by our Privacy Policy, which explains in detail how we collect, process, and protect your personal data. CrocoSlots Casino is operated by Metlait SRL, based in Costa Rica, and we are licensed by the Tobique Gaming Commission (licence no. 0000064). We process data collected through cookies in accordance with applicable data protection laws and our obligations as a licensed operator. If you have any questions about how we handle your data, please do not hesitate to contact us.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of our CrocoSlots platform following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies in general, please contact our support team. We are available 24/7 via live chat on crocoslots.com, and you can also reach us by email at support@crocoslots.com. Our support team is available in English, German, French, and Norwegian to assist players from all of our supported markets.